Arranging an evacuation

We strongly recommend that our members print this page and keep this information close at hand in case of an emergency:

CONTACT:

24hrs Emergency Control Centre at Wilson Airport/Nairobi
Tel: (254 20) 315454, 315455,600090, 602492,600602,600552 600833,600868

Mobile Phone: + 254 733-628-422 / +254-733- 639-088/ +254-722- 314-239

Satellite Phone: + 873 762315580

Fax: +254 20 344170 Satellite Fax: + 873 762315581

Radio: HF 9116 kHz or 5796 kHz LSB

Call sign “Foundation Control”

Email: emergency@flydoc.org

Important information that you should have

When calling the Flying Doctors make sure you have the following information to hand to facilitate an appropriate and fast response and/or medical advice.

GENERAL

  1. Your location and contact, telephone number/radio frequency.
  2. Number of patient(s).
  3. Name, age and sex of patient(s).
  4. Are they a Flying Doctors’ Society member (if so give membership number; employer if a corporate member and/or tour company if a tourist)

MEDICAL

  1. General nature of the problem, e.g. car accident, a fever, a collapse, an assault, etc., the time it occurred or duration of the illness.
  2. Is the patient conscious or unconscious?
  3. Is the patient breathing?
  4. Does the patient have a pulse?
  5. Is the patient confused (do they know their name and where they are)?
  6. Is the patient in pain (where is the pain)?
  7. Is the patient bleeding (where are they bleeding and how much)?
  8. Is the patient able to walk (with support or without)?

LOCATION OF THE PATIENT

(e.g. hospital, health centre or lodge, home, at site of accident.)

  1. If the patient is in a hospital/health centre request the medical person in charge to talk to us direct or get a medical report for us (diagnosis, general condition, vital signs, treatment).
  2. If the patient is at a lodge, at home or still on site of the accident, what First Aid treatment has been given (if any) and by whom?

AIRSTRIP

  1. Which is the nearest airstrip?
  2. Condition of the airstrip (tarmac, dirt, grass)? Lighting facilities?
  3. Weather report (rain, heavy cloud, clear sky)?
  4. Is transport to the airstrip available, yes or no?
  5. How many people will accompany the patient on the flight?

NB* The Flying Doctors can assist in arranging hospital accommodation but is NOT responsible for hospital bills.